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City manager unveils 'Milford in Motion' series and pushes customer service station plan

November 19, 2025 | Milford City Council , Milford City, Clermont County, Ohio


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City manager unveils 'Milford in Motion' series and pushes customer service station plan
City Manager Benjamin W. Gunderson used his report to highlight several operational initiatives and upcoming community events.

Gunderson said the administration has rebranded its office hours into a video series titled "Milford in Motion" to give residents, business owners and stakeholders a behind-the-scenes look at city projects, city manager duties and successes in the community. "We actually rebranded office hours with the city manager to Milford in Motion," he said, adding that the series will include a special video for the FC mini pitch.

Gunderson told council the FC mini pitch start has been pushed back because of weather and is scheduled to begin Monday, Nov. 24; he estimated the work will take "about 3 to 4 weeks." He also listed two near-term events: a mural reveal on Nov. 20 at 4 p.m. and a ribbon-cutting at Valley View on Friday at 1:30 p.m.

On operations, Gunderson proposed a centralized customer service station to provide residents a single point for information, payments and permits and requested council authorization to buy office furnishings for the space. "I want a centralized spot so when people walk in, they're greeted by that customer service station," Gunderson said. He proposed using leftover economic-development funds to cover the purchase and asked council to authorize up to $20,000 for furniture. Councilors asked for multiple vendor quotes and cost estimates for potential future remodeling before proceeding with large expenditures.

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