Central York School District administrators on Monday detailed follow-up steps after an early survey of the district's iPad rollout identified Wi-Fi and peripheral compatibility issues.
Assistant Superintendent (presented in the record) summarized results of listening sessions and a survey showing many student concerns tied to how Apple devices retain access points and intermittent keyboard defects. "We were not surprised by most issues," the presenter said, adding that Logitech has replaced defective keyboards at no charge.
The presenter outlined concrete steps: expanding the lending library to include wired or Bluetooth keyboards, mice, USB-C hubs and pencils; keeping five laptops available for overnight loan and reserving about 45 devices now held for potential classroom carts; publishing a TechByte document and rotating help information via in-school displays; and scheduling Carol Roth, the district's instructional technology coach, to provide in-person tech support once per six-day cycle.
Board members pressed on capacity and procurement. "If it turns out there is more demand . . . how much capacity do you have to expand?" Director (Villa) asked. The administrator said the district will monitor sign-outs, advertise the sign-out process through newsletters, morning announcements and a video for students, and will purchase more devices if needed.
Administrators also addressed dual-enrollment and business-course compatibility concerns, saying some courses that require Office 365 or programming tools will be supported with a reserved cart of laptops if needed. A graphic-design teacher's summer work to adapt his course to the iPad was cited as a success story.
The district reported only three keyboard defects returned to date and no reported instances of students unable to access the internet at school. Officials said they will continue to gather usage data and adjust inventory and supports.
The board took no formal action on the iPad program during the meeting; the item was presented for information and follow-up.