A Tumwater homeowner said a recent heat pump installation replaced uneven gas heating and made their home noticeably more comfortable in both winter and summer. The resident said they first learned about the opportunity after receiving a letter from the City of Tumwater and attending information distributed about a meeting at Tumwater High School, and added that the installation process was "really, really" smooth and timely.

The speaker described the home’s conditions before the upgrade as unevenly heated, with some rooms becoming very warm while the living room remained cold. "Before I had my heat pump, the home was not heated evenly," the resident said. After the installation, they said, "Right now, this home is very, very comfortable" and that the house "stays warm" as temperatures fall.

The homeowner also noted that the system improved summer comfort: "During the summer, it's nice and cool, feels very comfortable." They concluded their remarks with a personal endorsement of the program: "This is the best home upgrade I have ever made. It's a wonderful program and it's a great resource for the community." The speaker also mentioned a pet, saying, "Coco loves this place."

The transcript does not record additional details about the program’s eligibility rules, funding sources, installer identity beyond the quoted phrase in the transcript, or any formal city action resulting directly from the statement. No vote or formal motion was recorded in the excerpt provided. Follow-up from city staff would be required to confirm program eligibility, cost savings, funding and contractor details.