An unnamed resident who spoke during a public-comment period praised the Energize Thurston program for helping them replace gas appliances with electric heat‑pump technology.

“I call the heat pump a magic machine because it doesn't generate heat. What it does is move heat,” the resident (S1) said, describing both a heat pump for space heating and a heat pump water heater. The commenter said the installations mean “we're not burning gas anymore.”

The speaker said they learned about the program by email and that Energize Thurston “took the guesswork out of the whole process,” citing “clear communication,” “reliable contractors,” and “really generous incentives.” They advised others to “go for it,” and said they appreciated that the region “really cares about the environment and the future.”

The comments reported personal experience and impressions; the speaker did not provide dollar amounts for incentives, contractor names, or technical performance data. No formal motion or vote was recorded in the transcript.