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Maumee committee recommends CivicPlus website migration, approves trial add-on option

November 10, 2025 | Maumee City Council, Maumee, Lucas County, Ohio


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Maumee committee recommends CivicPlus website migration, approves trial add-on option
The Maumee City Council Public Information Committee voted to recommend that the city migrate its municipal website to CivicPlus, with members saying the platform would improve accessibility, search and agenda-management features.

Nancy (Speaker 5), who introduced the presentation, said the goal is to "move to CivicPlus" to reorganize information, add language-translation and ADA features and make backend content editing simpler for staff. CivicPlus presenters described a "citizen-centered" site design and demonstrated modules for agenda management, automated notifications and digital forms.

Committee members focused on three practical questions: how alerts and notifications work, whether existing agendas and videos can be ported, and the cost and contract terms. CivicPlus staff said alerts can be pushed by email and text and that social-media posting is possible but typically requires a small, paid integration. The vendor said it can import an unlimited number of past agendas, documents and videos (documents as PDF; videos as MP4) and that content transfer and implementation generally take about three to four months.

Presenters discussed an optional GIS-enabled request system (cClickFix) that would add map-based citizen service reporting. The vendor said the cClickFix add-on could be provided at no charge for the first year if added now, with billing in subsequent years; the committee discussed trialing add-ons in year one and reassessing before paying recurring fees.

On pricing, presenters gave approximate figures for planning: roughly $29,000 for a first-year package and about $20,000 annually thereafter, with exact itemization to be provided in the formal quote. The presenter also described promotional two-year approaches and said longer multi-year deals could be negotiated for incentives.

Committee member (Speaker 4) moved to recommend the CivicPlus changeover and to include cClickFix if budgetarily feasible; another member seconded. Chair (Speaker 1) called for an audible vote and said the motion passed.

Next steps noted in the meeting record include staff-level follow-up to confirm specific add-on pricing, obtain a formal quote that lists first-year and recurring costs, and schedule an implementation kickoff if the council approves the recommendation.

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