Enforcement staff presented the board with data showing longer investigation times and increases in case aging during fiscal year 2024–25.
Bethany (enforcement staff) reported that during quarter 4 (April 1–June 30) the office received 45 complaints (a 9% decrease from the prior fourth quarter), assigned 44 desk investigations and completed 30, and closed 35 investigations in the quarter. She said average processing time for desk investigations was 91 days and that 77 desk investigations were pending in June. Field investigations were fewer: three assigned and seven completed in the quarter, with the field investigations averaging "3 41 days" in the transcript (staff characterized this as a marked decrease versus the prior year for that category). Bethany said the overall average days to complete all investigations was 204 days, a substantial increase over prior-year averages, and attributed much of the backlog to a desk-investigation staff vacancy that lasted more than six months.
On disciplinary outcomes and referrals to the Attorney General, staff said 15 disciplinary cases were initiated through the AG's office (an increase from prior year) and eight final orders were issued during the fiscal year compared with five the prior year. For quarter 4 there was one final order that went into effect; staff noted they expect a larger number of citations in upcoming reports due to continuing medical-education audit failures.
Bethany also provided cost-recovery figures: between April 1 and June 30 the board recovered $58,014.14 in cost recovery payments and $9,329.30 in probation-monitoring payments for a quarter-total of $67,343.44; for the full fiscal year the board recovered $257,189.04.
Board members asked for updates on the two longest-open cases; staff said one awaited a scheduled hearing and the other was completing criminal proceedings. Members recommended continued monitoring and follow up with the Attorney General's Office to move older matters toward resolution.
Next steps: staff will continue to provide case-aging updates and anticipates reporting on citation increases tied to licensing/CME audits in the next quarterly report.