Alicia Mahmood, general manager of the Fairfield Inn & Suites in McKinney, and Sydney Galdos, the hotel's director of sales, briefed the Visit McKinney board on sales performance and guest programming Tuesday.
“The hotel has been an award winning hotel for the past 3 years with Marriott Bonvoy,” Mahmood said, adding the property has 105 all-suite rooms. She described a service-first approach: “My motto is do the basics of clean and friendly, and we'll have the rest.”
Galdos said the hotel has averaged about 21% revenue growth since opening and has on average exceeded budget by roughly $350,000 per year. She provided a breakdown of the property’s 2024 business mix: approximately 14% group revenue, 12% special corporate, and 34% transient bookings (by volume of room revenue). The property also reported consistent high customer service scores and global brand recognition in the Fairfield system.
Galdos described a new Discover McKinney package sold through the hotel website that bundles Visit McKinney materials, restaurant coupons and branded items, and the managers said the package aims to promote local businesses and drive longer stays. The hotel said it directly supports about 25 full‑time and part‑time jobs in the McKinney economy.
Why it matters: strong local lodging performance and partnership with Visit McKinney support tourism, restaurant and event sectors, and the Discover McKinney package attempts to capture visitor spending locally.
What was not specified: the managers provided averages and percentages but did not provide a full accounting of net operating income or precise annual totals beyond the stated average budget exceedance figure.