During a recent New Castle County Council meeting, residents raised significant concerns regarding property reassessments, particularly focusing on the case of 831 And A Half North Church Street. Homeowner complaints highlighted issues with communication and transparency from Tyler Technologies, the company responsible for the assessments. One resident expressed frustration over multiple attempts to contact the company without success, leading to confusion and anxiety over a substantial increase in their property tax bill—from $500 to $3,100—without prior notice or documentation.

The resident questioned the reassessment process, seeking clarity on the criteria used for determining property values and the specific individuals involved in the assessment. They also raised concerns about potential violations of due process rights and equal protection under the law, emphasizing the need for public meetings to inform residents about the reassessment process.

In response, council members acknowledged the concerns and indicated that they would follow up with the necessary information. They encouraged residents to submit their questions via email for further clarification. This exchange underscores the importance of clear communication between the county and its residents, especially regarding financial matters that directly impact homeowners.

As the council continues to address these issues, residents are hopeful for a more transparent reassessment process that ensures fair treatment and adequate notice in the future. The meeting highlighted the community's need for accountability and responsiveness from local government, particularly in matters affecting property taxes and assessments.