City Council Explores Online Convenience Fee for Credit and Debit Card Payments

July 28, 2025 | Denton City, Denton County, Texas


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City Council Explores Online Convenience Fee for Credit and Debit Card Payments
During the recent Denton Public Utilities Board meeting, discussions centered on the potential implementation of a convenience fee for online credit and debit card payments. This proposed fee aims to address the costs associated with processing card transactions, which currently impact the city's budget.

The board clarified that the convenience fee would apply to online payments made with both credit and debit cards. However, payments made in person at a point of sale would not incur this fee. Importantly, cash and check payments would remain exempt from any additional charges. The board is still evaluating the specifics of this fee structure, including the rules set by card processors.

One board member shared a personal experience, noting that after the last meeting, they switched from using a debit card to an e-check for payments. This change resulted in significant savings, reducing their processing fee from $10 a month to just 5 cents. This anecdote highlighted the potential benefits of encouraging residents to consider alternative payment methods, which could lead to lower costs for both the city and its residents.

As the board continues to explore this issue, they aim to provide clearer guidelines and options for residents, ensuring that any changes made will be beneficial to the community. The discussion reflects a broader commitment to managing public resources effectively while keeping costs manageable for residents.

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