Building Commissioner Ware Streamlines Tornado Claim Check Distribution Process

July 24, 2025 | St. Louis City, St. Louis County, Missouri


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Building Commissioner Ware Streamlines Tornado Claim Check Distribution Process
The City of St. Louis is making significant strides in processing tornado-related claims, with officials reporting progress in delivering residential tornado withholding checks. During a recent government meeting, a representative highlighted the urgency and dedication of their team, stating, "We've been working sort of nearly around the clock getting... claims out."

The discussion centered around an executive order issued shortly after the tornado, which allowed the building commissioner to waive a 25% withholding requirement for insurance claims. This move aimed to expedite the claims process, as many residents had already submitted their claims by the time the order was enacted. The building commissioner, Ed Ware, mobilized additional staff to address the backlog, which had previously seen only one or two fire checks processed weekly.

Despite initial challenges, including misdirected checks and limited communication from some insurance companies, officials reported that nearly all residents who reached out have received their checks. "Everyone that's been calling us has a check now," the representative confirmed, noting that only a few claims remain unresolved due to insufficient information.

The meeting emphasized the city's commitment to assisting residents in the aftermath of the tornado, with officials encouraging open communication and questions throughout the session. As the city continues to clear the remaining claims, the focus remains on ensuring that all affected residents receive the support they need.

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    Scribe from Workplace AI
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