Fire Department Takes Over Wellness Checks to Support Police Resources

July 23, 2025 | San Francisco City, San Francisco County, California


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Fire Department Takes Over Wellness Checks to Support Police Resources
The recent meeting of the San Francisco City Council highlighted significant changes in the handling of wellness checks, a critical service for residents concerned about the well-being of family members or friends. Traditionally managed by the police, these calls have now been redirected to the fire department's street crisis units, a shift aimed at alleviating the burden on law enforcement.

During the meeting, officials discussed the challenges associated with these wellness checks, which often lack detailed information. Responders may arrive with limited knowledge about the situation, making it essential for them to proceed with caution. The fire department's team is trained to assess the needs of the individual in question, including determining if medical treatment is necessary. However, if the situation requires it, they may need to force entry into a residence, which could involve coordination with police units.

The duration of these wellness checks can be lengthy, sometimes taking up to 45 minutes, raising concerns about the out-of-service time for emergency responders. This issue has prompted discussions about the future of these calls, particularly as the police department considers staffing adjustments. Officials indicated that there may be a reevaluation of whether these calls should revert back to police handling as resources become available.

In addition to the wellness checks, the meeting included a discussion with Irish General Consul Michael Smith, although details of that conversation were not elaborated upon. The overall focus remains on improving community safety and response efficiency in San Francisco.

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