On July 12, 2025, the Augusta City Charter Review Committee held a public hearing to discuss potential changes to the city's governance structure. The meeting highlighted significant concerns from community members regarding communication and transparency in local government processes.

One of the primary topics raised was the perceived lack of engagement from the committee during public commentary. Ben Hassan, a resident, expressed frustration over the committee's approach, suggesting that their responses to public comments sometimes undermined the speakers' points. He emphasized the importance of adhering to established rules and protocols, particularly when considering changes to the government structure. Hassan argued that any modifications should require a supermajority, reflecting a broader consensus among the community.

The issue of communication was a recurring theme throughout the meeting. Committee members acknowledged the challenges of effectively reaching the public in an era dominated by fragmented media channels. They discussed various strategies to improve outreach, including utilizing social media, radio advertisements, and neighborhood associations to disseminate information. The committee recognized that many residents feel disconnected from local governance, often due to a perception that decisions are made behind closed doors.

Krista Gentry, a newcomer to Augusta, raised a question about the current governance model, seeking clarity on whether the city operates solely under a commission system. This inquiry underscored the need for clearer communication about the city's existing structure and any proposed changes.

As the meeting concluded, committee members expressed a commitment to enhancing public engagement and transparency. They acknowledged the importance of building trust within the community and ensuring that residents feel informed and involved in the decision-making process. The discussions from this hearing will likely influence the committee's approach as they continue to review the charter and consider potential reforms.